Business development
- Customer focus
- Customer relationship management
- Developing a strategic plan
- Developing a fundraising strategy
- Tendering support
- Marketing for success
- Working with the media
- Developing partnerships and networks
Management skills
- Leadership & management skills
- Performance management
- Introducing Competencies
- Supervision & support skills for managers
- Successful appraisals
- Moving into management – the 1st 100 days
- Effective delegation
- Conflict management
- Motivation skills
- Project Management
- Successful selection and recruitment of staff
- Time management
- Training the trainer
- Team building
- Meetings for maximum effect
- Developing strategic tools ~ a master class
Personal development
- Developing networks
- Stress management
- Assertiveness and confidence building
- Motivational interviewing
- Social skills
- Achieving a work-life balance
Policy development & implementation
- Cultural Diversity
- Managing Diversity
- Dealing with Bullying & Harassment at Work
- Developing a Disciplinary and Grievance Policy
- Developing a Staff Handbook and a Code of Conduct
Volunteering courses
- Preparing to involve volunteers in your organisation
- Developing Volunteers Agreements & Handbooks
- Marketing and the successful recruitment of Volunteers
- What motivates volunteers
- Diversifying your recruitment of volunteers
- Effective induction for volunteers Supervision of volunteers Supporting Volunteers with mental health issues
- Good governance
Social Enterprise
Management Training Courses Norwich Leadership Management Norwich Norfolk